Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOUR CONFERENCE EXPERIENCE.

By booking for AV10 - Embracing the CHAOS, ('the Conference') either through this website or by any other means, you agree to abide by the following Terms and Conditions:

When booking accommodation with the Horwood House Hotel, please note that if you do not provide credit or debit card details, a non-returnable deposit per adult is required for your room booking.

Note: No monies are deducted from credit/debit cards for accommodation until arrival at the Hotel, or upon cancellation.

When the Horwood House Hotel is full, AV10 Residential Tickets will be deemed to have all been sold. 

Delegates are responsible for all room payments during the Conference, and will be liable for any cancellation charges should any or all of the people on the booking form not attend the Conference.

Please note that, with the exception of venue staff, all persons on-site must be members of the Conference, and be registered with Alternative View/AV10.

The Alternative View/AV10 and its partners film much of the Conference, and you and your party agree to allow such footage to be used, without payment, in any audio-visual productions of whatever nature.

Audio and Video recording of any part of the event is strictly prohibited unless prior permission has been granted in writing by the organisers.

Stills photography is not permitted during any presentation by anyone other than designated 'Event Photographers'. Photographs from the event will be uploaded on The Alternative View website at a later date.

The Alternative View/AV10 reserves the right to refuse admission to anyone without reason.

Any person found behaving in an unlawful manner, causing a nuisance or disrupting the event will be ejected from the Conference without refund.

Potential refunds will only be considered under exceptional circumstances, and are entirely at the discretion of the organisers and subject to an administration charge.

The Alternative View/AV10 accepts no responsibility for arrangements made by attendees with third parties.

All guest speakers appear subject to work and personal commitments and may only appear for one day or part of one day during the conference. This is why you should treat the Conference as a 'weekend break' and join us for the entire event.